https://zenentertainment.in is an Internet based content and e-commerce portal by Zen Entertainment. Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. Https://zenentertainment.in at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.
ACCEPTANCE OF TERMS AND CONDITIONS
Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”). You must read and agree to be bound by the Terms of Service, before using the Website or subscribing to any products or service made available through or on the Website, including the sale, supply, payment, delivery, return or rejection of the products or services made available on, through or in connection with this Website (collectively the “Services”). If you do not agree to be bound by the Terms of Service, do not use or subscribe to the Website or the Products / Services. In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the website https://zenentertainment.in, “Service Providers” mean independent third party service providers, and “we”, “us” and “our” shall mean Zen Entertainment. We at our sole discretion reserve the right to change, amend or modify the Terms of Service at any time, without notifying you or assigning any reasons. You are responsible for regularly reviewing the Terms of Service, If you do not agree to any changes or updates to the Terms of Service, your remedy is to not use the Website and to cancel any accounts or Services you have signed up for. Your continued use of the Website or the Services after a change or update has been made to the Terms of Service will constitute your acceptance of such change or update if you violate any Terms of Service, we may issue a warning about the violation, or we may choose, at our sole discretion, to immediately terminate or suspend any and all accounts that you have established, without assigning any reasons. You acknowledge that we are not required to provide you notice before terminating or suspending our Services, but may choose to do so. We reserve the right to deny, in our sole discretion, any user access to the Website or Services without notice and for any reason (including, without limitation, for violation of these Terms of Service).
USER ACCOUNT’S PASSWORD AND SECURITY
PLACEMENT OF AN ORDER
In order to enable you to view and place orders for any products made available on the Website, we will provide you with a visual representation of the product together with a summary description of the product. While every effort is made to provide accurate visual representations, cannot guarantee the exactness of such visual representation or description to the finish and appearance of the final product delivered to you. Alterations in certain aspects of your order such as appearance, size or color may be caused due to difference in brands and size charts of different brands, number of pixels in an image and other circumstances that are not within our control. You may place a binding order by using your User Account, for any product made available on the website pursuant to and upon completion of all the procedures prescribed on the website for ordering the products on the website, including by way of providing necessary address and contact details requested at the time of placing orders for shipment of the products ordered. Non-completion of such procedure prescribed on the website shall not constitute a binding order and we will have no corresponding obligation to deliver the products ordered. You may not change the address for delivery of the products provided by you after you place the binding order. To rectify any errors in a binding order you must contact our customer service representative. Provided that, acceptance of any such change or rectification is at our sole discretion and our decision in this regard is final and binding. Provided further that, you will be responsible for and hereby agree to indemnify us against all loss, including charges for shipment of the product if applicable. Un-authorized use of other https://zenentertainment.in user accounts (other than your own), providing false information, including false identification, contact or shipment details constitute fraud. You agree and undertake to indemnify us against all damages, costs or losses incurred by us due to such fraudulent activity, in addition to any other remedy that is available to us under law for the time being in force, against you for such fraudulent activity.
PRICING AND PAYMENTS
All prices are in US$ or in equivalent foreign currencies. Prices, available products or other Services may change from time to time at our sole discretion. Pricing on a product or related Service is generally as shown on the website. Terms of payment are within our sole discretion, and unless otherwise agreed to by us, we must receive full payment prior to our acceptance of an order. Payment for the products must be made by credit or debit card, cash on delivery, or some other prearranged payment method specified on the Website. Orders are not binding upon us until accepted by us, and we reserve the right to decline the acceptance of any order. Shipping, handling, cash on delivery charges maybe be additionally payable and will be notified from time to time. Please review our shipping policy in this regard. Due to technical issues, typographical errors or information received from our suppliers and service providers, prices of the products shown on the website may vary during the order process. If you come across any errors in pricing or billing, we request you to contact us within 24 hours of receiving your order so that we may provide a remedy for the same. Despite our best efforts, any product displayed/offered for sale on our website may be mispriced. However, we verify prices as part of our dispatch procedures. If an item’s correct price is lower than our stated price, we charge the lower amount and send you the item. If a product’s correct price is higher than our stated price, we will cancel your order and notify you of that cancellation. While carrying out payment, through any of the payment channels provided on the Website, we are not responsible for losses or damage, if any, caused in connection with such transaction, including any losses caused by the payment gateway or due to drops in connection or duplication of orders due to double-ordering.
Extra charges that may apply over and above what we charge.
In some countries, VAT / GST / PST, Custom duty or Local taxes are applicable on overseas shipments. The amount paid to us does not include these charges or duties or taxes which may be applied at the time of receiving the shipment by local customs department.
It is impossible to charge these taxes upfront at the time of payment.
If any such charges are applicable in your country, it will be directly billed to you by the courier company at the time of delivery or a bill can be sent after the delivery is done. Same has to be paid to the courier company as and when billed.
CHECKOUT PAGE shows information on extra charges you might pay at the time of receipt of goods. We are constantly updating this list to cover all countries.
Exchange Rate Variation
Our site charges only the amount shown on the order page and these charges are based on the current exchange rate. All due care is taken while providing you with exchange rates, but slight variation may occur from actual rates owing to very frequent fluctuations.
Difference in amount charged on credit card and amount shown on website payment page.
Variations on amount can be due to:
- a) Difference in exchange rates: Credit card companies give 1% to 2% lower exchange rate than the prevailing market rates. So sometime you see that you pay more than what you should have. But this is due to exchange rate difference.
It is best if you choose native currency (if available) to make payment so that you don’t pay this exchange rate difference.
- b) When credit card issuer bank converts the payment amount send by us into local currency, a difference arises. This is because most credit card companies charge 1% to 3% as International transaction fees per transaction. Credit card companies show such charge as payment to us but it is actually not.
In case of doubts, please check with your credit card company for exchange rate or cross border fee applicable on your credit card. This would give you true picture.
SHIPPING, INSPECTION AND RETURNS
We will arrange shipping of the products ordered to your address in the manner specified in an accepted order. Title and risk of loss for all products ordered by you shall pass on to you upon shipment by https://zenentertainment.in to the shipping carrier. The costs of shipping and handling and other charges will be shown on your purchase receipt. We will inform you of estimated shipment dates, but will not be responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failure, defaults attributable to the shipping or Courier Company or acts of God. Returns will be dealt with only as per the returns policy posted on the Website at the time of acceptance of the binding order.
LIMITATIONS ON USE OF SERVICES
Your license to use the Services or the Website is limited by the Terms of Service. All software made available to access the Services (“Software”) is copyrighted work owned by or licensed to us. We hereby grant you a personal, non-exclusive, non-transferable, revocable, limited scope license to use the Software solely for the purpose of viewing and using the applicable Services and the Website and for no other purpose whatsoever. You agree and undertake not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, reverse engineer, create derivative works from, adapt, translate, transfer, sell any information, software, products or services obtained from the Services or the Website, without our prior express written consent. You may not reverse engineer, decompile or disassemble any Software, including any proprietary communications protocol used by such Software. You may not use any software or hardware that reduces the number of users directly accessing or using the Services. As a condition of your use of the Services and the Website, you will not use the Services or the Website for any purpose that is unlawful or otherwise prohibited by the terms, conditions, and notices included in these Terms of Service. You may not use the Website in any manner that could damage, disable, overburden, or impair any server, or the network(s) connected to any server, or threaten or interfere with any other person’s use or enjoyment of the Website.
RULES OF CONDUCT
The Website and Services provided may include e-mail services, blogs, reviews, forums, bulletin boards or communication facilities designed to enable you to communicate with others or express your opinion (the “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are proper and, when applicable, related to the particular Communication Service. We have no obligation to monitor the Communication Services. However, we reserve the right to review materials posted to the Communication Services and to remove any materials at any time, without notice, for any reason and at our sole discretion. We also reserve the right to terminate or suspend your access to any or all of the Communication Services at any time, without notice, for any reason whatsoever. You acknowledge that chats, postings, conferences and other communication by users are not controlled or endorsed by us, and such communication shall not be considered reviewed, screened or approved by us. Statements made in forums, conferences, bulletin boards and chats reflect only the views of their authors. We specifically disclaim any liability with regard to the Communication Services and any actions resulting from your participation in or viewing or other use of any Communication Services. Managers and hosts are not our authorized spokespersons, and their views do not necessarily reflect our views. You acknowledge and agree that your communication via the Communications Services is public and not private communication, and that you have no expectation of privacy concerning your use of these Communications Services. You acknowledge that personal information that you communicate on the Communication Services may be seen and used by others and result in unsolicited communications. Therefore, we strongly encourage you to not disclose any personal information about yourself in your public communications on our Services. We are not responsible for information that you choose to communicate to other users via the Communication Services, or for the actions of other users. We reserve the right at all times to disclose any information or materials found on the Communication Services as we deem necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any such information or materials, in whole or in part, in our sole discretion. In furtherance of the foregoing, and by way of example and not as a limitation, you agree that you will not access or use the Website, the Services, including any related Communication Services, in order to directly or indirectly do any of the following.
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others or harms minors in any way.
- Publish post, upload, transmit, distribute or disseminate content that is harmful, abusive, vulgar, sexually explicit, defamatory, libelous, blasphemous, pornographic, pedophilic, libelous, obscene, infringing, embarrassing, unwanted, invasive of another’s right of privacy or publicity, hateful or racially, ethnically or, in a reasonable person’s view, otherwise offensive or objectionable, disparaging, relating or encouraging money laundering or gambling or otherwise unlawful in any manner whatsoever.
- se, upload, transmit, distribute or otherwise make available any material or information, including images or photographs, which are made available through such Services in any manner that infringes any copyright, trademark, patent, trade secret, or other right of any party (including rights of privacy or publicity).
- Upload files that contain viruses, Trojans, worms, time-bombs, cancellous, corrupted files or data, or any other similar software or programs that may damage the Website, operation of the Services or other users’ computer or that are designated to interrupt, destroy or limit the functionality of any computer resource.
- Upload files that contain software or other information or material protected by third party intellectual property rights that belong to another person and to which the user does not have any right.
- Except as expressly authorized by us, advertise or offer to sell or buy any products or other material posted on the Website for any purpose, unless the Services specifically allow such messages.
- Restrict or inhibit any other user from using and enjoying the Website or any Services.
- Collect in any way personal information about others, including e-mail addresses, or use such information to send unsolicited emails.
- Violate any applicable laws or regulations, or promote or encourage any illegal activity including, without limitation, hacking, cracking or distribution of counterfeit software, or cheats or hacks for the Services or the Software.
- Impersonate or create a false identity or provide information that is false, in complete or inaccurate.
- Use, download or otherwise copy, or provide (whether or not for a fee) to a person or entity any directory of users of such Services or other user or usage information or any portion thereof.
- Attempt to get a password, other account information, or other private information from a member or any other user of the Services or the Website.
- Use the Websites, Services or Software to resell or make any commercial use of the Websites, Services or Software, or otherwise commercially exploit the same, without our prior express written consent.
- Use the Services or the Website for fraudulent transactions including, without limitation.
- Conduct or forward surveys, contests, schemes or chain letters.
- Violate any code of conduct or other guidelines applicable to any Service or the Website or any Terms of Service.
- Deceive or mislead the addressee about the origin of messages or communicate any information that is offensive or menacing in nature.
- Threaten the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Zen Entertainment and its suppliers and licensors expressly reserve all intellectual property rights owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to https://zenentertainment.in without obtaining authorization from https://zenentertainment.in.
Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.
“Content” shall mean the Software, communications, images, sounds, and all the material and information you see on the Website or in connection with the Services, whether provided by us or by users of the Services. Strong or vulgar language, crude or explicit sexual references, discussions of illegal drugs, and hate speech are always inappropriate Content for the Website. Our representatives may monitor your communications on the Website. But we cannot monitor all of the Content on the Website, and we do not attempt to do so. If you encounter something you find objectionable and in violation of these Terms of Services, you can report it to [email protected]
.We do not endorse, approve, or pre-screen any Content that you or any other third parties communicate. You bear the entire risk of the completeness, accuracy or usefulness of Content found on the Website. We do not assume any responsibility or liability for Content that is generated by third party websites or members, users or other guests on our Website. We have the right, but not the obligation, in our sole discretion to edit, refuse to post, or remove any Content posted on the Website or in connection with any Service. Without limiting the foregoing, our affiliates and we have the right to remove any Content that is in violation of the provisions of these Terms of Service or is otherwise objectionable.
The Website and Services, including, without limitation, all Software and Content, contains copyrighted material, trademarks and other proprietary information (including, without limitation, images, photographs, music, text, incorporated into the Software and data). The entire contents of the Services and the Website and each area contained therein are copyright protected as a collective work under the law. We, our licensors and our or their respective affiliates, as the case may be, own copyright in the selection, coordination, arrangement and enhancement of such Content. You acknowledge that we, our licensors and our or their respective affiliates, as the case may be, are and remain the owners of all right, title, and interest including copyrights and other intellectual property rights, in and to all materials posted on the Services or the Website and derivative works thereof, and that you do not acquire any of those ownership rights by accessing or posting such materials. You hereby acknowledge and agree that you have no proprietary interest, moral rights, performer’s rights, copyright, or other intellectual property right in any account details, photographs uploaded, other Content on the Website, or any other materials appearing in or generated by the use of the Services. You further assure us that any such account details, photographs or other Content provide by you are copyright free and do not infringe the intellectual property rights or privacy rights of any third party. You further acknowledge that other users and viewers of the Website have the right to copy, use, read and paste the information or other material posted by you on the Website.
DISCLAIMER OF WARRANTIES / LIMITATION OF LIABILITY
Zen Entertainment.in has attempted to ensure that all the information on the Website is correct, but www.zenentertainment.in neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall www.zenentertainment.in be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services or Products; (b) unauthorized access to or alteration of the user’s transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall www.zenentertainment.in be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, www.zenentertainment.in shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond our control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
You agree to indemnify, defend and hold harmless www.zenentertainment.in from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by www.zenentertainment.in that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.
USERWARRANTY AND REPRESENTATION
The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by www.zenentertainment.in.
CANCELLATION OF FRAUDULENT ORDERS
To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, www.zenentertainment.in reserves the right to cancel all past, pending and future orders without any liability. Zen Entertainment.in also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Zen Entertainment.in may cancel any orders at any stage of the product delivery, if the products ordered are not for self-consumption but for commercial resale, multiple orders placed for same product at the same address, bulk quantity of the same product ordered, invalid address given in order details or any malpractice used to place the order. Any promotional voucher used for the cancelled orders may not be refunded.
JURISDICTIONAL ISSUES AND EXPORT CONTROL LAWS
If you choose to access the Service from any locations, you do so on your own initiative and are responsible for compliance with all local laws, if and to the extent local laws are applicable. You agree to abide by applicable export control laws and not to transfer, by electronic transmission or otherwise, any Content or any software or other materials subject to restrictions under such laws to a national destination prohibited by such laws, without first obtaining, and then complying with, any requisite government authorization. You further agree not to upload to the Website any data or software that cannot be exported without prior written government authorization, including, but not limited to, certain types of encryption software.
LINKS TO THIRD-PARTY WEBSITES
The links to third party websites (herein after referred to as “Linked Websites”) appearing on the Website will let you leave the Website. These linked websites are not controlled by us and may collect data or solicit personal information from you. We, our licensors, and our or their respective affiliates and agents are not responsible for such linked websites, content, business practices or privacy policies, or for the collection, use or disclosure of any information by those websites. We provide such linked websites only as a matter of convenience and the inclusion of any link does not imply an endorsement by us of such linked websites.
The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever. These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Mumbai, India. We may assign our rights or delegate or sub-contract our responsibilities under the Terms of Service, in whole or in part, at any time and at our sole discretion. Our rights and obligations under these Terms of Service, including any waivers and limitations thereof, shall inure to the benefit of and shall be binding upon such assignees or sub-contractors. Our performance of this agreement is subject to existing laws and legal process, and nothing contained in the Terms of Service is in derogation of our right to comply with any governmental, court, and law enforcement requests or requirements relating to your use of the Services or information provided to or gathered by with respect to such use. You agree to indemnify and hold the Parties, harmless from any claim, demand, or damage, including reasonable attorneys’ fees, asserted by any third-party or suffered by us due to or arising out of your use of the Services or the Website. If any part of the Terms of Service is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms of Service shall continue in effect. The Terms of Service, including the documents expressly incorporated by reference, constitute the entire agreement between you and us with respect to the Services and the Website and such agreements supersede all prior or contemporaneous communications, whether electronic, oral or written, between you and us with respect to the Services or the Website. You represent that you have not relied on any such communications in choosing to accept the Terms of Service. A printed version of the Terms of Service and of any notices given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Our failure to enforce at any time any of the provisions of the Terms of Service shall in no way be construed to be a present or future waiver of such provisions, nor in any way affect the right of any party to enforce each and every such provision thereafter. Our express waiver of any provision, condition or requirement of the Terms of Services shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement. Notwithstanding anything else in the Terms of Service, no default, delay or failure to perform on our part shall be considered a breach of this agreement if such default, delay or failure to perform is shown to be due to causes beyond our reasonable control. All notices given by you or required under the Terms of Service shall be in writing and addressed to [email protected] We may give notice to you by means of a general notice on the Service, electronic mail to your e-mail address on record with us, or by written communication sent by post or overnight courier to your address on record with us. The Terms of Service and all correspondence and all documentation relating to this agreement shall be in the English.